Portalsitaro.com – When you want to buy an internet package or update a previously purchased Indosat package, sometimes a technical error occurs when this process is carried out.
This occurrence of technical error notifications often occurs to Indosat prepaid customers, both bad users and those who have been using this provider for a long time.
For example, when we have subscribed to the freedom internet package. When I want to extend it again, there is a message ‘Sorry. A technical error occurred. Please try again or contact our customer care’.
Even this sometimes makes users confused. Why can’t I buy an internet package or extend it?
Well, below we will provide information on how to solve the technical error notification of Indosat card. For those of you who are curious to know how? Please read to the end of this article. Also Read: Why Myim3 Application Can’t Be Opened? This is the solution
How to Solve Indosat Technical Error
There are several ways that are recommended by Indosat cust care if you get a technical error when you want to make a package transaction. Among others are:
- Try it again
- Turn off internet data
- Downgrade network mode to 2G
- Restart HP
- Wait up to 1×24 hours
- Contact Indosat CS if the problem still persists
After the prospective user receives a short message regarding a technical error when making a purchase or extending an Indosat internet package. This makes the process fail.
You don’t need to worry, because Indosat has suggested using the method above to be able to access it again.
When buying an internet package, try to make the customer turn off the internet network first, then downgrade to a 3G or 2G network. After that, please turn it off and on again. Then try again.
If by doing this the transaction still does not run smoothly, please contact Indosat customer service. Whether it’s through social media, email, or the official Indosat Ooredo phone number.
Please send a short message about your problem, for example not being able to renew Indosat’s yellow package, which is usually possible. Include a message that is the reason this could happen and ask for a solution.
Later, Indosat CS will provide directions regarding the problems you are experiencing. Plus how to fix it.
According to the experience of several Indosat card customers who have experienced this kind of thing. The trick above is quite effective to do. So, you don’t need any more songs to try it.
Another alternative is that users need to wait 1×24 hours so that the purchase error or internet package extension due to Indosat’s technical problems can be resolved.
Also Read: How to Delete an Expired Indosat Package
That’s the information we can convey regarding the problem of failed package registration with this technical error notification. Hopefully, with the presence of this article on how to overcome Indosat technical errors, transactions that were previously stalled can run smoothly again. Thank you and hopefully useful.